Step 1 – Check the status of your report
After generating a report, it appears in a box on the right side of your screen.
While loading, you will see an orange box with the message "Report Queued". This means the report is still being prepared. After a few seconds, it will change to a button with the text "Available".
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Green box with "Available": The report is available but has not been downloaded yet.
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Grey box with "Available": The report is available and has already been downloaded.
Step 2 – Download the report
Next to the report you want to download, you’ll see a blue "Download" button. Click it to download the file.
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In Google Chrome: the downloaded file will appear at the bottom of your screen.
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In Firefox: the file will appear at the top of your screen.
Click the file to open it.
In Google Chrome:
In Firefox:
Step 3 – Refresh the report overview
If you want to check again which reports still need to be downloaded, click the green "Refresh" button at the top right of the report list.